Shortlisted for the Which? Trusted Trader of the Year 2016

Protecting your home & business

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Complete range of residential & commercial security products available

Client Testimonials

Some of the notes of thanks we have received from our clients.

Restore Shred Ltd is a high class confidential destruction company in South East London, as well as documents from the Financial, Medical and Legal sectors we also destroy Designer Clothing Labels. Obviously to win business in these sectors we had to install state of the art intruder and surveillance technology as well as access control and personnel monitoring, in fact the premises had to be impregnable. Hillis Security Systems Ltd supplied and installed the equipment and technology to turn the place into another Fort Knox, the work was carried out in a very professional way and the backup service is second to none. I highly recommend Hillis Security and am sure that any company choosing to use them will not be disappointed.

Bill Thorne. Director, Restore Shred Ltd

I was impressed with the service given by this small local company. I rang in the morning as a new customer with a fault with my old alarm system and was given an appointment for the evening of the very same day. The director of the company (Vince Hillis) arrived on-time to check-out the system. He confirmed that the old control panel was faulty and not repairable. Following a detailed survey of the house, Vince quoted for a replacement control panel or, alternatively, a new wireless system (as we had requested he quote for this). He was very knowledgeable and patient and explained our options, encouraging questions. We opted for a new wireless system to replace our old, obsolete wired one, as this was the most cost-effective choice. Once the price and specification had been agreed, the installation engineers arrived on-time and did an excellent job, as per specification. There was a small misunderstanding and this was addressed and put right quickly and professionally. Everybody at the company are very friendly, knowledgeable and customer focussed and I would not hesitate to recommend them.

Brian Newman

We have asked Vincent and Hillis Security Systems Ltd to install and maintain CCTV and Intruder alarm systems for us. The work is completed every time neatly, efficiently and with pride. We have found that their after sales service is also faultless - well done and thank you.

Peter Mila. Director, Thomas Pink Ltd

Just a short email to thank you, and Lee, for installing my alarm system yesterday. The advice from yourself and the installation by Lee were both done with utmost professionalism and in a very clear and relaxed 'non-pushy' way. I feel very safe now about mine and my daughter's home, and my dog's!! I will not hesitate to recommend your company to anyone who is looking to have security devices installed. Wishing you continued success in the future.

Chris (Quantock)

We moved into our Enfield store 4 years ago, Hillis organised and fitted our security system. During this time we have received excellent service from Hillis. On the odd occasion that we have had to call out an engineer the response has been very quick and the engineers are very efficient and professional. We have 2 other sites with existing security systems; we will have no hesitation when they need upgrading of transferring all of our business over to Hillis.

Peter Stevens. General Manager, Chris and Sons Ltd

From your first visit, you had an approachable demeanour and provided your opinion of what we required based on what we told you and whether certain things were a waste of time, or provided us with the feeling of additional security not that it actually provided it. You “listened” and didn't just come in and try to sell us something, nor did you make us feel rushed, given the time you came round to provide the quote, meaning you are flexible. Even after much “enquiry” from me (I class myself as a troublesome customer sometimes), you tried to assist me wherever possible, so I thank you for that. For me, it was the perceived all round package that you were providing that captured my attention and not strictly the price, which as it happens, was competitive. Altogether it was the overall value of service that you provide.

Andrew Browne, Laindon Hills

Hillis have looked after the alarm systems in all our stores for several years. Compared to big name firms we have used in the past, Hillis are much more efficient and provide a highly personalised service. Hillis are experts in their products are always able to resolve issues quickly and helpfully. I would recommend Hillis to any business.

Alison Lakey. Operations Manager, Trotters Children’s wear Ltd

Hi Liz, Just wanted to say a big thank you for your excellent service. Lee was very professional and a great credit to your team. Overall we are very pleased we have used your company and would not hesitate to recommend you.

Julie and Kevin Warner

We recently opened a new store in London and Hillis Security was recommended to us by our shop fitting company. Right from their initial visit the service was fantastic. The installation went really well, we received excellent training and support and the office team are extremely polite and helpful, dealing with any queries we had quickly and efficiently. I would recommend them to other business users who want to ensure that the security of their business is in safe hands.

Kate Cowie. Director, Utility Retail Ltd

We first approached Hillis Security Systems Ltd 2 years ago when we were concerned about recent break-ins and burglaries in our local area.
Vince came round and completed a survey and gave us sound straightforward advice on what protection we needed to secure our home. He also recommended we have a wireless system which was both very efficient and relatively straight forward to install.
The installation process was dealt with very efficiently and we have been more than pleased with the system and service received from Vince and his staff.
We have peace of mind knowing our home is secure and the company we used are there as back-up if ever needed.
I would recommend Hillis Security Systems Ltd to anybody who wants to secure their property with any type of alarm system.

G & M A - Hornchurch

I have used Hillis Security Systems Ltd for a number of years and for various different projects. The longevity of this relationship is testimony to the quality of service, reliability, pricing and their understanding of budgets. I am more than happy to recommend them to any prospective customers.

Matt Kimber. Loss Prevention Manager, Roomes Fashion & Home

We had a member of your team carry out an annual service this morning, I believe his name was Lee and we just wanted to pass comment as to how refreshing it was as a customer to have some one who was so professional and polite. It is the simple things such as the engineering immediately removing his shoes when he walked in the front door that make the difference to the customer. The engineer this morning was a credit your organisation.

A very satisfied customer

We as a company looked at CCTV from all the major suppliers a couple of years ago. In the end we chose a local company Hillis Security. The initial site visit by Hillis was the most informative and the honest opinions from Vince really reassured us that they were the right company. They installed a 16 camera system with hard drive recording of up to 14 days availability this has proved to be exactly what we needed. The system is maintained by Hillis who service the equipment annually. I would recommend Hillis Security and have in fact installed several members alarm systems following my recommendation.

Richard Hall. Secretary / Manager, Romford Golf Club

Please pass on my thanks to Vince for an excellent service from start to finish, it is all too easy for us to moan when we have had a bad service, but not enough of us to take the time or trouble when the opposite occurs, the service was speedy, with you booking and making amendments to meet our needs, right thru to Lee who was a credit to your company and a first class worker. Many thanks to you and the team. I would have no hesitation to recommend you in the future.

Paul Emberson

Hillis Security installed the alarm system to our new regional office in 2010; since this time they have upgraded the system to allow for our increased space requirements and number of users. They also maintain the system and monitor the alarm to keep track of any breech’s caused out of working hours. I have always found them not only a very professional company to deal with, but also friendly and helpful.

Blair Murphy MRICS. Regional Commercial Director, Measom Dryline Ltd

I would like to commend your installation engineer – he worked cleanly and efficiently – and is an asset to your Company.

Mike Willmore

I am the owner of a car park and needed to install CCTV for the security of the vehicles and also the well being of my staff. I was recommended Hillis Security Systems Limited by the Security Manager of a local department store. They attended at my car park and discussed with me the various options available, and I was very impressed with their knowledge and professionalism. Within a week they fitted the agreed system, at a very competitive price. The system is exactly what I required and also easy to use. They are always on the end of the phone for any queries that I have. The after sales service I have received is second to none, and they also trained my staff in the use of the system. It’s a cliché but I could not be happier with the service I have received from Hillis.

Mark Burdis. Managing Director, MJB Parking Services Limited.

The Director, Mr Vince Hillis, came out on the initial survey. He has a very pleasant, relaxed and professional manner. He went to great lengths to explain the workings of the wireless alarm system which was installed. My queries were answered in non-technical language which was easy to understand. Although Hillis Security does not install physical security protection such as metal security doors he was able to provide good advice regarding this additional security. The installation took about four hours. It was professional, efficient and clean. I am obviously impressed with this local company. I chose a local company as they are more readily available for any problems and an annual maintenance inspection if required.

David Thain

Can I just say what a pleasant guy Lee is? He's an asset to your company.

Amanda Waite

We asked Hillis Security to provide one of our quotes for a new wireless alarm system after reading previous reviews on this site, and we have not been disappointed. Like other reviewers, we were impressed by the relaxed and professional way that Vince Hillis explained his recommendations, and the patience he showed in answering any questions, no matter how small. This was a first for us, so we had plenty of questions to throw at him. He also offered ways in which we could safely keep costs to a minimum, although we did finally decide to go for the more expensive option. Once we had decided, they were able to install it within a few days. Lee arrived promptly, was friendly and polite, and fitted the system quickly and efficiently, leaving no mess, and not getting in our way. We were amazed to discover that he had finished. He was patient with slow learners, as he carefully explained the workings of our beautiful new system. The office too was most helpful at sorting out all our questions along the way. We definitely feel we made a good choice.


I recently had security alarm from Hillis Security and I must say that their service has been exceptional. I did get quotes from the so call big security companies and very quickly found out they were selling me stuff which I didn’t need. So I started looking for a local company which can do the job. I am glad I chose Hillis Security. Along with providing a very comprehensive quote and system design, Mr Hillis went the extra mile in supporting me to move the telephone cable to the side of my property and get all the bits in place before installing the security device. I did challenge the received quote, but later realised that the value provided is far better than the competition.
Having decided to install an alarm, we obtained three quotes and diligently compared the systems (as well as maintenance services) that were being offered. We decided to go with Hillis Security because we were impressed with the system offered (hi-tec and requiring the least amount of drilling and disruption of the three we compared). We were, and are, very impressed with the company’s owner Vince Hillis, who came in person to both provide us with a detailed quote and to install the system. Vince is refreshingly honest, open and straightforward and did not try to flog any unnecessary extras. He installed the system efficiently, made sure we understood all the functions of the system itself, and was very polite, clean and respectful. We are very happy we chose this company and we wholeheartedly recommend them.


An excellent service and good value. Mr. Hillis himself did the survey and gave his recommendation for a wireless system. He arrived early on the day of installation and was very thorough with the installation and explanation of the system. Shortly afterwards we had one small problem with a faulty sensor which he came round and fixed with no problem whatsoever. This might only be a small company but they give a big friendly service.


Thanks for the help and support. Got to say that Lee was very good with the install. Thanks once again.

Gary Binder

Many thanks to Lee and Vince for being helpful and professional throughout, and hopefully I will get the hang of the system quickly without upsetting my neighbours or yourselves!

Karen Lazell

I've been using Hillis security to manage my house alarm for 5-6 years now. I couldn't rate them highly enough. The prices are reasonable. They come and do the service at a flexible time for me (without complaint) and once when I was on holiday and my alarm was triggered, they came out fixed it and sorted it all while I was 5,000 miles away! I feel very secure with these guys looking after my home's safety.

Mr S O'Farrell. Wapping

We wish to thank you and your company for the excellent work carried out in our house. When you first visited you gave us good advice on the kind of Alarm System we should be looking at plus the cost of equipment and installation. Being very naïve in this area we appreciated your help and honesty. The gentleman that came to install the system was both courteous and efficient. He arrived at the arranged time and finished in just 4 hours. Everything was explained to us completely. There was no mess left at all. We have had no problems so far – everything is working just fine. No false alarms. We have just been away for a week and felt a lot safer knowing that we now had an alarm system fitted. What price can you put on peace of mind? We cannot thank you enough for everything.

Mr H Davison. Hornchurch

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Hillis Security Systems Limited
Registered in England, Reg No: 05139653
Registered Office. St Laurence House, 2 Gridiron Place, Upminster, Essex. RM14 2BE